💡Service Training Tip: The Thank You Letter challenge


View this online Hey Reader, Thursday is Thanksgiving in the United States. In honor of the holiday, I'm sharing the Thank You Letter Challenge. It's one of my favorite customer service training exercises. You probably saw this yesterday if you subscribe to the Customer Service Tip of the Week. That's my newsletter where I send one tip per week you can share with your team. Anyone can subscribe here. This tip will go a little deeper and explain why it works. What is the Thank You Letter...

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