View this online Hey Reader, There's never enough time for customer service training. You've already got your hands full between daily operations and putting out fires. Any training you do is focused on technical topics. Policies, procedures, products, etc. The stuff you have to do. There is good news: you don't need to create more time. Forget disruptive half-day workshops. Ditch plans for an all-staff customer service retreat. (Which, be honest, wasn't ever going to happen.) I want to show...