💡Service Training Tip: Get training to stick


View this online Hey Reader, You trained your employees. Now, how do you get that training to stick? To understand the science behind retention, let's go back to high school. You likely had a book or physical education locker with a combination back then. How quickly could you open your locker back then? Seconds, maybe? Today, most people can't remember their old combination. What changed? Three factors explain why you could open your locker so quickly back then buy likely can't today. These...

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