View this online Hey Reader, Imagine you could build a service culture. The type of culture where all of your employees were obsessed with customer service. They went the extra mile, encouraged each other, and always seemed to do the right thing. That's my jam. I love helping leaders build service cultures. It's why I go by "the service culture guide." Unfortunately, you need more than one five-minute tip to build that type of culture with your team. So I'm going to do the next best thing....